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Terms of Service

Please read these terms carefully before using the Hotelier website or submitting any product enquiries. By accessing this site, you agree to be bound by the following conditions.

Effective Date: 1 January 2025
Last Updated: 1 June 2025
Hotelier · Jiangsu, China

Section 01

Website Use

This website is operated by Jiangsu Hotelier Textile Co., Ltd. ("Hotelier", "we", "us", or "our"). By accessing or using this website, you confirm that you are at least 18 years of age and have the legal capacity to enter into binding agreements, and that you accept these Terms of Service in full.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the site. Prohibited conduct includes, but is not limited to:

  • Transmitting any unsolicited commercial communications or spam.
  • Attempting to gain unauthorised access to any part of the website or its underlying infrastructure.
  • Using automated tools (bots, scrapers, crawlers) to harvest data from the website without prior written consent.
  • Uploading or transmitting any material that contains viruses, malware, or other harmful code.

We reserve the right to restrict or terminate access to the website at any time and without notice if we reasonably believe you have violated these terms.

Section 02

Intellectual Property

All content published on this website -- including but not limited to text, graphics, photographs, product images, technical specifications, branding elements, logos, icons, and the overall layout and design -- is the exclusive property of Hotelier or its licensors and is protected by applicable copyright, trademark, and intellectual property laws in the People's Republic of China and internationally.

Permitted & Restricted Uses

Permitted

  • Viewing and printing pages for personal, non-commercial reference
  • Sharing links to this website with proper attribution

Restricted

  • Reproducing or redistributing any content commercially without written permission
  • Using the Hotelier name, logo, or brand marks without authorisation
  • Modifying or creating derivative works from our content

Any unauthorised use of our intellectual property may constitute an infringement and we reserve the right to pursue all available legal remedies.

Section 03

Product Information

Hotelier makes every reasonable effort to ensure that product descriptions, specifications (including thread counts, GSM weights, fabric compositions, and dimensions), and imagery presented on this website are accurate and up to date.

However, product specifications are subject to change without prior notice as part of our continuous manufacturing improvement programme. The following important caveats apply:

Colour Accuracy

On-screen colours may differ from physical product due to monitor calibration and dye lot variations.

Specification Changes

Published specs reflect standard production runs. Custom orders will be confirmed in writing prior to production.

Availability

Product availability and MOQ requirements are subject to change. Contact our team for current stock and lead times.

All confirmed product specifications for any order will be documented in the formal purchase agreement or pro-forma invoice, which shall take precedence over any information displayed on this website.

Section 04

Quotation & Inquiry Disclaimer

Any pricing information, indicative quotes, or cost estimates that may appear on this website or be communicated via our online enquiry forms are provided for general reference purposes only. They do not constitute a binding offer, firm quotation, or contractual commitment of any kind.

Important Notice

A legally binding contract between Hotelier and a buyer is only formed upon the issuance of a signed purchase order accepted by Hotelier in writing, or upon execution of a formal sales contract. Submission of an enquiry form does not create any obligation on the part of Hotelier to supply goods at any stated or implied price.

Prices are subject to change based on raw material costs, order volume, customisation requirements, delivery destination, and applicable taxes or duties. All formal quotations are valid for the period stated therein and are subject to stock availability at the time of order confirmation.

By submitting an enquiry through this website, you acknowledge that you are requesting information only and that no commercial relationship is established until a formal agreement has been executed by both parties.

Section 06

Limitation of Liability

This website and all content within it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the fullest extent permitted by applicable law, Hotelier and its directors, employees, agents, and suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with:

  • Your access to or use of (or inability to access or use) this website.
  • Any errors, omissions, or inaccuracies in the content of this website.
  • Any reliance placed on information obtained through this website or any linked third-party site.
  • Unauthorised access to or alteration of your transmissions or data.
  • Any interruption, suspension, or discontinuation of the website or any part thereof.

This limitation of liability applies regardless of the legal theory upon which any claim is based, and even if Hotelier has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so the above limitations may not apply to you in full.

Section 07

Changes to Terms

Hotelier reserves the right to revise, amend, or replace these Terms of Service at any time and at our sole discretion. Updated terms will be published on this page with a revised "Last Updated" date shown at the top of this document.

We encourage you to review this page periodically to stay informed of any changes. Your continued use of this website following the posting of revised terms constitutes your acceptance of those changes. If you do not agree to the revised terms, you should discontinue your use of this website.

Version History

Current version effective 1 January 2025. Last updated 1 June 2025. Material changes will be communicated via a notice on the website homepage.

Hotelier may also modify, suspend, or discontinue any aspect of this website at any time, including the availability of any feature, database, or content, without notice or liability.

Section 08

Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, or if you wish to report a potential violation or seek permission for a specific use of our content, please contact us using the details below.

Company

Jiangsu Hotelier Textile Co., Ltd.

Established 1999 · Jiangsu, China
Premium Hospitality Linen & Amenities

General & Legal Enquiries

[email protected]

Sales & Product Enquiries

[email protected]

Response Time

We aim to respond to all enquiries within 2 business days (Mon-Fri, 09:00-18:00 CST).

Trusted supplier to: Hilton Marriott IHG

These Terms of Service are governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in Jiangsu Province, China.

This Terms of Service document was last reviewed and updated on 1 June 2025. If you have accessed a cached or printed version of this document, please visit our website to confirm you are reading the most current version. Hotelier reserves all rights not expressly granted herein.